Privacy Policy for Milestone Pediatric Rehabilitation Centre
At Milestone Pediatric Rehabilitation Centre ("Milestone PRC," "we," "our," or "us"), we are committed to safeguarding the privacy of our patients, their families, and visitors to our website https://milestoneprc.com/ This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information. By accessing our website or utilizing our services, you consent to the terms described herein.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes, but is not limited to, names, contact details, dates of birth, and medical histories provided by patients or their guardians during consultations, registrations, or through our website forms.
- Non-Personal Information: When you visit our website, we may gather non-identifiable information such as browser type, IP address, pages visited, and the duration of your visit to enhance user experience and website functionality.
2. How We Use Your Information
The information we collect is utilized for the following purposes:
- Provision of Services: To schedule appointments, deliver pediatric physiotherapy services, and maintain accurate medical records.
- Communication: To contact you regarding appointments, provide updates about our services, and respond to inquiries.
- Improvement of Services: To analyze feedback and usage patterns to enhance our offerings and website performance.
Legal Compliance: To fulfill legal obligations and respond to lawful requests from public authorities.
3. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share information with:
- Healthcare Professionals: To coordinate and provide comprehensive care for our patients.
- Service Providers: Third-party vendors who assist in operating our website and conducting our business, provided they agree to keep this information confidential.
- Legal Obligations: When required by law or to protect the rights, property, or safety of Milestone PRC, our patients, or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure; therefore, we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and Correction: Request access to the personal information we hold about you and request corrections if necessary.
- Withdrawal of Consent: Withdraw consent for the processing of your personal information, subject to legal or contractual restrictions.
- Complaint: Lodge a complaint with the relevant data protection authority if you believe your privacy rights have been violated.
6. Children's Privacy
Protecting the privacy of children is of utmost importance to us. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us to have the information removed.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites. We encourage users to read the privacy policies of any linked sites they visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for the latest information on our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us or visit our centre.
By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy.