Terms and Conditions

Welcome to Milestone Pediatric Rehabilitation Centre ("Milestone PRC", "we," "our," or "us"). By accessing or using our website https://milestoneprc.com/ or our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. General Terms
  • 1.1 These Terms and Conditions govern the use of our website, services, and content.
  • 1.2 We reserve the right to update, modify, or discontinue any aspect of our services or website without prior notice.
  • 1.3 Your continued use of our website and services constitutes acceptance of any changes made to these Terms and Conditions.
2. Services Provided
  • 2.1 Milestone PRC offers specialized pediatric physiotherapy and rehabilitation services for children with physical, neurological, and developmental conditions.
  • 2.2 Our services include assessments, therapy sessions, home-based rehabilitation plans, and consultations with qualified healthcare professionals.
  • 2.3 All treatments and therapy plans are personalized based on the child's medical history and specific needs.
3. Appointment Booking & Cancellation Policy
  • 3.1 Appointments can be booked via our website, phone, or in person at our clinic.
  • 3.2 Patients are requested to arrive on time for their scheduled appointments. If you arrive late, your session may be shortened to avoid delays for other patients.
  • 3.3 Cancellations should be made at least 24 hours in advance. Failure to cancel within the stipulated time may result in a cancellation fee.
4. Payment & Refund Policy
  • 4.1 Payment for services must be made at the time of booking or upon completion of each session unless otherwise agreed upon.
  • 4.2 We accept cash, credit/debit cards, UPI, and bank transfers as modes of payment.
  • 4.3 Refunds will only be provided under special circumstances, such as service non-availability or medical reasons, subject to review and approval by our management.
5. User Responsibilities
  • 5.1 Users must provide accurate and up-to-date personal and medical information when availing of our services.
  • 5.2 You agree not to misuse our website, including but not limited to unauthorized access, data scraping, or any activity that may harm our website or reputation.
  • 5.3 Any inappropriate behavior, harassment, or abuse towards our staff or other patients will not be tolerated and may result in service termination.
6. Medical Disclaimer
  • 6.1 The content provided on our website, including therapy-related information, is for educational purposes only and should not be considered medical advice.
  • 6.2 Our physiotherapy treatments are designed to assist in improving health conditions, but results may vary from person to person.
  • 6.3 Always consult a qualified healthcare provider before making any decisions regarding medical treatment.
7. Privacy & Data Protection
  • 7.1 We are committed to protecting your privacy and handling personal data per our Privacy Policy.
  • 7.2 Any personal information collected is used solely for the purpose of providing healthcare services and is not shared with third parties without consent, except when required by law.
8. Intellectual Property Rights
  • 8.1 All content on our website, including text, images, logos, and other materials, is the property of Milestone PRC and is protected under intellectual property laws.
  • 8.2 Users may not copy, reproduce, distribute, or modify any content from our website without prior written consent.
9. Third-Party Links
  • 9.1 Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any external websites.
  • 9.2 Users access third-party links at their own risk and are advised to review their respective Terms and Privacy Policies.
10. Limitation of Liability
  • 10.1 Milestone PRC and its staff shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.
  • 10.2 We do not guarantee uninterrupted access to our website and are not responsible for any technical issues, system failures, or cyber-attacks that may occur.
11. Governing Law & Jurisdiction
  • 11.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
  • 11.2 Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.
12. Contact Information

For any queries regarding these Terms and Conditions, please contact us.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.